DIGITAL SOLUTIONS FOR BUSINESS

Websites, eCommerce and software built around your business

From professional websites and online shops to bespoke applications, AI assistants and automation, we build digital solutions that solve real business problems.

We also help businesses reach more customers through Google Ads, SEO and performance-focused improvements. With over 20 years’ experience and clients across the UK, Ireland, Europe and beyond, we work remotely without making things complicated.

For business clients only. We issue a full VAT invoice for every service.

We only use your details to respond to your enquiry. Privacy Policy

FREE PROJECT CONSULTATION

Get a free project consultation

Tell us what you need — a website, online shop, bespoke system or digital marketing support. We'll get back to you with practical next steps, with no obligation.

    Your details will only be used to reply to your enquiry. Privacy Policy

    WHAT WE DO

    Digital solutions that make business easier

    Whether you're starting from scratch or improving what you've already built, we can help with web design, eCommerce, bespoke software, AI and technical support.

    01

    Website Design & Development

    Make the right first impression with a professional website that clearly explains what you do and makes it easy for customers to get in touch.

    Depending on your business, we can include:

    • Service pages and clear calls to action
    • Enquiry forms, email and WhatsApp contact options
    • Project galleries, testimonials and case studies
    • Multilingual content and a blog or knowledge hub
    • Analytics, search-friendly structure and SEO essentials
    • Integrations with the tools you already use

    Your website can grow with your business, with new pages and features added when you need them.

    We only use your details to respond to your enquiry. Privacy Policy

    02

    eCommerce Websites & Online Shops

    Sell online with a shop designed around your products, customers and day-to-day operations. We agree the development cost in advance and provide full administrative access at handover.

    Your eCommerce project can include:

    • Product catalogues, categories and variations
    • Basket, checkout and payment integrations
    • Delivery options and invoicing
    • Connections to external systems and services
    • Analytics, conversion tracking and SEO essentials
    • Multiple languages and currencies
    • Automation to reduce manual administration

    Hosting, domains, payment providers, couriers and other third-party services may have separate charges.

    We only use your details to respond to your enquiry. Privacy Policy

    03

    Website & eCommerce Improvements

    You don't always need to start again. We improve existing websites and online shops to make them easier to use, manage and grow.

    We can help with:

    • Design, layout and user experience improvements
    • New pages and bespoke functionality
    • Checkout and online shop enhancements
    • Bug fixes and technical troubleshooting
    • API integrations and platform migrations
    • Analytics, conversion tracking and SEO improvements
    • Google Ads and marketing platform configuration

    We'll review your existing setup and agree the work before making changes.

    We only use your details to respond to your enquiry. Privacy Policy

    04

    Website Maintenance & Support

    Keep your website or online shop in good working order with dependable technical support and maintenance tailored to your setup.

    Support can cover:

    • Planned platform, theme and plugin updates
    • Compatibility checks and configuration changes
    • Investigating errors and performance problems
    • Backups and recovery planning
    • Website security improvements
    • Hosting and related service configuration
    • Technical assistance as your business develops

    We agree the level of support that makes sense for your website and budget.

    We only use your details to respond to your enquiry. Privacy Policy

    05

    Website & eCommerce Migrations

    Moving to a new hosting provider or server? We handle the technical side of relocating websites and online shops, from files and databases to the settings needed at the new destination.

    Migration work can include:

    • Website files and database transfers
    • Moves between hosting companies
    • Migration to VPS or dedicated servers
    • Domain and DNS configuration
    • SSL certificate setup
    • Server configuration for the migrated website
    • Checks after the migration is complete

    Each move is planned around the requirements of your existing setup.

    We only use your details to respond to your enquiry. Privacy Policy

    06

    VPS & Dedicated Server Management

    Need more control over your hosting environment? We configure and manage VPS and dedicated servers for business websites, online shops and web applications.

    Our technical services include:

    • Server installation and configuration
    • Web servers, PHP and database setup
    • Hosting environments tailored to your applications
    • Domains, DNS and SSL certificates
    • CPU, memory and database optimisation
    • Backups and essential security measures
    • Ongoing administration and maintenance

    We tailor the setup to your application's requirements rather than forcing a one-size-fits-all package.

    We only use your details to respond to your enquiry. Privacy Policy

    07

    Bespoke Web Applications

    When off-the-shelf software doesn't quite fit, we develop web applications that work around your business processes, not the other way round.

    We can build:

    • Customer portals and secure business dashboards
    • Booking, quoting and order management tools
    • Bespoke CRM features and workflow systems
    • Reporting and data analysis dashboards
    • API connections to your existing software
    • User roles and access permissions
    • Additional features and ongoing enhancements

    We define the features, delivery stages and costs together before development begins.

    We only use your details to respond to your enquiry. Privacy Policy

    08

    AI Assistants & Knowledge Bases

    Help customers find answers and make better use of your company's knowledge. We build AI assistants that can refer to your approved website content, documents and internal information.

    Possible features include:

    • Website assistants for customer enquiries
    • Knowledge-based chatbots using RAG
    • Answers informed by your own business content
    • Multilingual customer assistance
    • Enquiry capture and initial qualification
    • Escalation to a person when needed
    • Controlled access and knowledge base updates

    We agree which information the assistant can use and when a human should take over.

    We only use your details to respond to your enquiry. Privacy Policy

    09

    Business Automation & Integrations

    Spend less time on repetitive administration. We connect the systems you already use and build practical workflows to keep information moving between them.

    Automation projects can include:

    • Connecting websites, shops, CRM and ERP platforms
    • Routing enquiries and assigning tasks
    • Processing information from documents
    • Synchronising orders and customer records
    • Automated reports, notifications and alerts
    • Approval stages and human review
    • Monitoring, error handling and activity logs

    We design each workflow around your processes, with manual approval where it's important.

    We only use your details to respond to your enquiry. Privacy Policy

    ONE PARTNER, THE RIGHT EXPERTISE

    Web development, digital marketing and automation, working together

    Choose a single service or bring several parts of your project together. We can build your website, set up tracking, develop custom software and support your marketing as your business grows. Start with what you need now — there's no requirement to take on everything at once.

    01Tell us what you need

    We'll discuss your goals, current setup and the challenges you'd like to solve.

    02Clear quotation

    You'll receive a quotation based on a clearly agreed scope of work.

    03Build and review

    We carry out the work and share key stages with you for feedback.

    04Handover and support

    We check the finished work against the brief and agree any further support.

    HOW WE WORK

    Your business. Your accounts. Your control.

    Your domain, hosting, website, online shop, advertising accounts and analytics remain under your control. We request access only where it's needed for the agreed work, with permissions that suit your project.

    STRAIGHTFORWARD TERMS

    Clear expectations from day one

    • We agree the work, pricing and expected timescales before we start.
    • We focus on measurable improvements, without promising guaranteed Google rankings or sales.
    • We access your business accounts and systems only with appropriate permission.
    • We never ask you to submit passwords or sensitive account credentials through this website.

    FREQUENTLY ASKED QUESTIONS

    Good questions, straight answers

    Here's what to expect when you work with netPOINT.

    Do I need a new website, or can you improve my existing one?

    Not necessarily. If your current site has a good foundation, improving its design, functionality, speed or conversion tracking may be the better option. We'll look at what you have and recommend a sensible next step.

    Can you guarantee Google rankings, enquiries or sales?

    No. Search rankings, enquiries and sales depend on factors no agency can fully control. What we bring is over 20 years' experience in SEO and search advertising, a practical approach and clear reporting on the work carried out.

    Will I keep control of my website, domain and accounts?

    Yes. Your domain, hosting, business accounts and materials remain under your control. We only request the access needed for the services you've agreed to.

    How much will my project cost?

    That depends on what you need. After discussing the scope, we'll provide a clear quotation before any work begins. Any separate third-party costs, such as hosting or paid licences, can be identified as part of the quotation.

    Can I book just one service?

    Absolutely. You can start with a website, an online shop, a technical fix, an SEO review or conversion tracking for your advertising. There's no need to commit to a larger package.

    Can you build bespoke software and connect it to our existing systems?

    Yes. We develop custom web applications, integrate business software and automate repetitive processes. We'll first look at your existing tools and requirements, then agree the functionality, access, delivery stages and costs.

    Can an AI assistant answer questions using our business knowledge?

    Yes. We can build an AI assistant that retrieves information from approved company documents, website content or a dedicated knowledge base. We also define what it can access, how information is updated and when an enquiry should be passed to a person.

    LET'S TALK

    Have a project in mind? We'd love to hear about it.

    Whether it's a new website, an online shop, a bespoke application or a problem with an existing system, tell us what you need. Get in touch by email or WhatsApp and we'll help you work out the next step.

    We only use your details to respond to your enquiry. Privacy Policy